Terms and conditions
- Colours may vary from proofs and samples and computer screens.
- Clients are responsible for letting us know if they have had a change of address both physical, postal or email addresses.
- All work is requires a 50% deposit before work will commence, unless otherwise stated.
- Interest of 10% will automatically be charged on all final invoives not paid for within 14 days.
- All work remains the property of Project5 until paid for in full, this also means that invoices that contain multiple items must be paid in full before any item is the property of the client.
- Project5 is not responsible for any damages resulted from the removal of work or websites not paid for.
- All content is assumed to be approved by the client, including all colours, content, errors & omissions.
- Project5 will not be responsible for any mistakes made in proofing, the client is 100% responsible.
- Under no circumstances will Project5 or any employees be held responsible for any copyright disputes.
- Deposits are non-refundable.
- Payments may be made in cash, bank guaranteed cheque or EFT, we do not accept credit card or debit card payments.
- Much of the information on this site has been simplified to help explain complicated terms, therefore we do not guarantee the accuracy of any information on this site. Some of the information is our understanding of terms and is therefore not to be taken as fact.
- Quotes are only valid for 30 days from the date on the quote.
- Project5 will charge you for design time, regardless whether or not you go through with printing the final product or not.
- Project5 is not responsible for the maintenance/renewals of domains.
- Project5 will not be held responsible for any damages that may result in late delivery of any product.
- Project5 does not do hosting, nor does it have any control over the status of your website or email.
- Any problems with technical aspects of websites are to be taken up with your service provider.
- In the case where the client has no hosting service, Project5 will recommend one, however the client understands that the agreement is between them and the service provider.
- Project5 will not be held responsible for any sites or email that is/are temporarily unavailable.
- Project5 is not responsible for backing up of website, hosting solutions or email.
- Project5 is not responsible for transferring domains or setting up your email, however we may choose to do so for an additional cost.
- In order for Project5 to upload your website, you will be required to provide the FTP details.
- Websites are built to be compatible in the latest browser versions only.
- All content is to be supplied within 1 month of the deposit being paid. Any extensions will need to be done so in writing.
- Project5 will not be held responsible for any damages resulting from websites being down, unavailable, infected by viruses, deleted or any other reason.
- Project5 can not determine the size of space your website will require or the traffic that you may use.
- Project5 has no control over the hosting service of your website and cant beheld responsible for up time or issues with hosting.
- Any content changes to new websites, must be done within one week of the site going live.
- Project5 is also not responsible for your dialup connection or any other connectivity.
- Project5 is open on weekdays only.
- Project5 is a design company and does not offer any technical support.
- Project5 does not guarantee any website search positions or ratings whatsoever. Furthermore we do not offer statistics or regular reports on ratings unless agreed upon in writing.
- Retainers are non-refundable.
- Quotes on websites do not include website registration with search engines or site optimization, but meta tags will be included on your submission (meta tags are the words that you think people will type in search engines in order to find you. e.g. Project5 may be found if someone types ”design services”
- All content is assumed to be approved by the client in any media.
- Any right that may be required for any of the content is not the responsibility of Project5.
- Project5 is not responsible for any media not playing across different platforms and computers.
- Project5 provides no guarantees or warrantees whatsoever.
- It is the responsibility of the client/associate to gain whatever permissions/rights may be necessary for all work done by
- Project5 prior to use that may require so. This includes any footage, pictures, songs and other content, provided by Project5 or by the client/associate. This is also the case if Project5 is featured for gain in the final product.
- Any content provided by the client or Project5 that is later discovered needs the proper rights to use will be the responsibility of the client and if changes have to be made will be charged accordingly.
- Project5 will not be held responsible for any licensing disputes regarding the photography and stock images available on our website. If you would like to use them then you need to get the necessary permissions.
- Your Directory listing may also be posted on our social media and other website, including blogs, facebook, twitter and other listings, PR, services
- Project5 will not be held responsible for any disputes arising from business conducted with companies and people listed on this website. You do business with listed companies at your own risk.
- If you list with our listing services, you agree to accept our news, updates and other emails/communications.